Latest update on 09/10/2024
These Terms are a legal agreement between you and CYBER
SPHERE SARL,200 rue de la Croix Nivert, 75015, Paris
(referred to as "CYBER SPHERE," "us," "we," or "our" in these
Terms). All users of this website (the “Site”) are subject to the
following terms and conditions of use (the “Terms of Use”).
The games EraShadows: Redemption (developed by HOANG NGOC
EDUCATION CONSULTANT ONE MEMBER COMPANY LIMITED) and Turret Wars
Offensive (developed by Web Development Labs, Ltd) have each been
exclusively authorized to CYBER SPHERE SARL for operation.CYBER
SPHERE SARL is solely responsible for handling all payment-related
matters through the respective game applications (including but not
limited to in-app purchases, refunds, and related transactions). All
such matters are subject to the terms and policies of CYBER SPHERE
SARL.These authorizations shall remain in full force and effect
unless and until they are formally revoked in writing by the
respective licensors — HOANG NGOC EDUCATION CONSULTANT ONE MEMBER
COMPANY LIMITED and Web Development Labs, Ltd.
Please read these Terms of Use carefully before accessing or
using any part of this Site. By accessing or using this Site, you
acknowledge that you have read, understood, and agree to be bound by
these Terms of Use, which may be amended from time to time. If you
do not agree with these Terms of Use, you should not access or use
any part of this Site.The Company may revise and update these Terms
of Use at any time without prior notice by posting the amended terms
on this Site. By continuing to use the Site after changes are made,
you agree to accept and comply with the revised Terms of Use. If you
disagree with the Terms of Use (including any amendments) or are
dissatisfied with this Site, your sole remedy is to stop using the
Site.
A.CYBER SPHERE General Terms & Conditions
1.Why should you read these Terms?
You should read these Terms because they contain our legal
commitments to you and a number of DOs and DON'Ts which you need to
be aware of when you use our Services. Please read these Terms
carefully to make sure you understand them. By using our Services,
you agree to accept and be legally bound by these Terms. If you do
not agree with the Terms, you should not access or use our Services.
· You should also read our Privacy Policy.
The Privacy Policy explains how we use your personal data.
· If you wish to buy any virtual currency
or items in our Services, you should read our CYBER SPHERE Virtual
Items Terms and Conditions.
· Please note that if you are accessing
third-party games that are hosted or displayed on the Website,
additional terms and conditions for such third-party games may also
apply. We recommend that you refer to the terms and conditions for
such third-party games in addition to these terms.
2.Can CYBER SPHERE change these Terms?
We can update and change these Terms from time to time and
the most current version of these Terms will be posted onto the
Website and relevant apps and you may be invited to review and
accept the revised Terms in order to continue using the Services.
You can print and save a copy of these Terms for your future
reference.
3.What do I need to do with my log-in
details?
It is crucial to keep your login details secure. You are
solely responsible for maintaining the confidentiality of your
username, email address, and password, and for all activities
conducted under your account. We recommend regularly updating your
password and avoiding the use of the same email and password
combination across multiple services.Fair play is a core value at
CYBER SPHERE, and as such, you agree not to share your login
credentials with any other individual or third party, nor engage in
any activity that would allow others to access or use your account.
If we detect, at our discretion, that multiple individuals are using
your account, we reserve the right to suspend, terminate, or cease
supporting your account without prior notice or liability.
As we are unable to verify the identity of users, we
disclaim any liability if your account is accessed by someone else
using your login details. Should you become aware of any
unauthorized use of your account, please notify us immediately. Note
that we may require identity verification and proof of account
ownership. Be vigilant against fraudulent websites or services
falsely claiming affiliation with us. If in doubt, contact us at:
service@cyberspheresarl.com.
4.How do I close my account?
If you wish to close your account(s) with any of our
Services, please contact us by email at:
service@cyberspheresarl.com.
5.What am I not allowed to do when using the
Services?
You agree that when you access and use the Services you
should comply with the following rules ("the Rules"). You agree that
you will not post, distribute, promote or otherwise make available
or transmit any data, text, message, graphic or computer file that
we believe:
is a personal attack on other individuals;
bullies, stalks or otherwise harasses any other user of our
Services;
contains any personal data;
is a form of cheating, including without limitation the use,
promotion or participation (directly or indirectly) in the use of
cheats, exploits, bots, hacks, mods or any unauthorized third-party
software designed to modify the Services;
infringes and/or violates any right of a third-party
including but not limited to: (a) copyright, patent, trademark, or
other proprietary rights; (b) right of privacy (specifically, you
must not distribute another person's personal information of any
kind without their express permission) or publicity; (c) any
confidentiality obligation;
contains a virus or other harmful component, or otherwise
tampers with, impairs or damages our Services or otherwise
interferes with any person or entity's use or enjoyment of the
Services;
promotes and/or generates money for yourself and/or any
third-party business activity;
deletes any legal notices, disclaimers, or proprietary
notices such as copyright or trademarks, or modify any logos that
you do not own or have express permission to modify;
does not generally pertain to the designated topic or theme
of the Services; or
is, more generally, not in compliance with the European
Union's (or any of its member state's') applicable legislation;
6.What is CYBER SPHERE not responsible for?
We do not guarantee that our Services will always be
available, uninterrupted, secure, or free from bugs, viruses, or
errors. There may be times when the Services are unavailable due to
maintenance or technical issues, and we may modify or discontinue
certain Services without notice.We are not responsible for
third-party content, such as games or ads, hosted on our Website or
Services. We are also not liable for any loss, damage, or upset you
experience if Services become unavailable or are affected by other
players' actions. Additionally, we are not responsible for:
· Temporary or permanent connection issues
· Damage to your device or data loss
(including from viruses)
· Loss or upset caused by other users'
actions
· Losses that were unforeseeable when you
started using our Services
· Interruptions due to events beyond our
control, like natural disasters or labor disputes
Our liability for death, personal injury caused by
negligence, or fraud is not limited by these Terms.All Services are
provided "as is" and "as available." We do not guarantee any
specific results or promises, and we may offer different features to
different users. While we take steps to protect our Services from
viruses, we recommend using antivirus software.
7.What should I do if someone has made an
unauthorized charge on my account?
CYBER SPHERE is not liable for any charges made by third
parties on your account that you have not authorized (this includes
fraudulent purchases or purchases made by minors). If you wish to
pursue a refund for such charges, you should contact your bank or
the payment provider.
Any charges purported to be made by CYBER SPHERE which are
not made through the above payment providers are not genuine and you
should notify your bank and the payment provider immediately.
8.Is CYBER SPHERE responsible for third-party
websites or content?
On some pages you may see links to third-party websites,
advertising or content provided by third parties. These links are
provided by third parties and not by us. We do not endorse any
third-party website or content which is linked from our Services.
Subject to applicable law or regulation, we are not responsible or
liable for anything that happens to you or your data when you visit
these third-party websites or use third-party content. If you visit
any third-party website, please be aware that it may have its own
terms of use, license agreement and privacy policy which you will
need to be aware of.
9.What happens if I am not happy with these Terms or
the Services?
By using our Services, you agree to accept and be legally
bound by these Terms. If you do not agree with the Terms, you should
not access or use our Services. We will do our best to resolve any
disputes over these Terms. If you wish to take court proceedings
against us you must do so within France.
If we are unable to resolve any disputes between us
regarding the delivery of services, you have the right to refer the
dispute to the EU's Online Dispute Resolution platform at:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.
10.Do I have to be a certain age to use the
Services?
The Services are not directed at children under the age of
13. For some Services you may need to register and should be at
least 13 or over to do so.If you help someone who is under 13 to
register for or otherwise use any Services you assume full liability
for any consequences and that, under no circumstances including, but
not limited to, negligence, neither we nor any third-party content
provider nor their respective agents shall be liable for any direct,
indirect, incidental, special or consequential damages arising out
of such use.
B.CYBER SPHERE Virtual Items Terms and Conditions
Please read these terms and conditions ("Virtual Items Terms")
carefully before purchasing any virtual items, benefits, upgrades,
unlockables, gameplay features or bonus, tokens or other in-game
currency, in each case, available through or otherwise in relation
to our Services (together "Virtual Items"). By directly or
indirectly (such as through Subscriptions) purchasing any Virtual
Items, you agree to be bound by these Virtual Items Terms and the
Terms. These Virtual Items Terms are in addition to the Terms and if
there is a conflict between the Virtual Items Terms and the Terms,
the Virtual Items Terms shall apply.
1.Where can I buy Virtual Items?
Some of our games let you buy Virtual Items. You can
recognise these games because they have an option to purchase
Virtual Items, either in an in-game store or, in the case of Bonus,
usually at the top of the specific game playing window. Games may
allow you to buy different amounts of Virtual Items and may have
temporary offers or sales for Virtual Item purchases.
We do not permit third parties to give or sell Bonus and
other Virtual Items outside of our games. Accordingly, as a
condition to playing our games, you agree not to receive, purchase
and/or use Bonus or Virtual Items from such third parties. Any
unauthorized Bonus or Virtual Items that you purchase are subject to
forfeiture at any time.
2.How do I use my Virtual Items?
You can spend your Bonus in order to acquire other Virtual
Items within the game within which you purchased the Bonus. When you
use Bonus to acquire another Virtual Item within a game, the
relevant amount of Bonus will automatically be deducted from your
account that is connected with that game.
3.What am I not allowed to do with my Virtual
Items?
Users are prohibited from holding and using Virtual Items in
multiple accounts in any manner that is contrary to the general
purpose of the CYBER SPHERE game and in violation of any relevant
clauses of these Terms and Conditions.
You are strictly prohibited from giving, selling or
otherwise transferring an account or any Virtual Items to any other
person. Any violation or abuse of the account limitations will be
flagged and may result in suspending or disabling your account or
any other measures CYBER SPHERE deems necessary.
We may from time to time limit the use of Virtual Items,
including applying limits to the number of Virtual Items allocated
to your account at any time, and/or the number of Virtual Items
usable or redeemable within a given time period.
4.What legal terms do I need to be aware of when I
am purchasing Virtual Items?
When you buy Virtual Items, you are buying a limited
personal revocable license to use the Virtual Items. You agree that
the Virtual Items do not constitute personal property and Bonus are
not legal tender or currency of any kind. All Virtual Items
purchased by you are non-refundable.No interest is paid or earned on
any Bonus balance.
5.Can I cancel my order once I have bought my
Virtual Items?
By purchasing Virtual Items from us, you agree that we can
transfer them to your account as soon as we can. By agreeing to
these terms, each time you click to confirm a purchase, you
acknowledge that you expressly consent to the supply of the Virtual
Items immediately and acknowledge that you will lose your right to
change your mind and cancel such order within the 14-day cooling-off
period otherwise provided by law.
6.What happens to my Virtual Items if my account is
temporarily or permanently terminated?
We reserve the right to temporarily or permanently ban your
account if:
· we or our designated payment processor
are unable to verify or authenticate any information (including
payment information) you provide in connection with the purchase or
use of the relevant Virtual Items;
· we or our designated payment processor
are notified of or reasonably suspects any cheating, fraudulent,
abusive or other unlawful activity whatsoever in relation to your
account, Virtual Items or Bonus balance;
· you are otherwise in breach of these
Virtual Items Terms, the terms of the third-party payment service
provider or any other Terms; or
· your account is inactive for a period of
3 years.
· If we temporarily or permanently ban your
account, we may remove any or all of the Virtual Items in your
account. If this happens, you are not entitled to any reimbursement,
refund or any other compensation, except at our sole discretion.
7.What should I do if someone has made an
unauthorized purchase on my account?
You are responsible for the security of your account and
ensuring that no unauthorized purchases occur on your account. CYBER
SPHERE is not liable for any unauthorized purchases (including
fraudulent purchases or purchases made by minors). If you wish to
pursue a refund for such purchases, you should contact your bank or
the payment provider.
8.What is CYBER SPHERE not responsible for?
We are not responsible for the following types of loss or
damage which may arise (and have no obligation to refund for any
purchase of Virtual Items):
· damage or loss not caused by our breach
of the Virtual Items Terms;
· unauthorized purchases made by persons
who have gained access to your account (including, without
limitation, minors or unauthorized third parties);
· loss or liability incurred by you as a
result of accidentally entering a match or purchasing a Virtual Item
through misclick or other mistake;
· loss of progress or Virtual Items as a
result of our decision to terminate a game or remove certain
features or supporting services from a game;
· any loss or damage if the Virtual Items
are not provided to you are interrupted or suspended or if we do not
comply with the Virtual Items Terms because of events beyond our
control, such as an act of God, accident, fire, lockout, strike or
other official or unofficial labor dispute, civil commotion or other
act or event beyond our reasonable control.
C.MISCELLANEOUS
1.Entire Agreement and Legal Remedies
These Terms of Use, as updated periodically, represent the
complete and exclusive agreement between you and CYBER SPHERE
regarding the Site. Any prior communications or agreements, whether
oral or written, are superseded by these Terms. Any legal claim you
have regarding the Site must be filed within one (1) year of its
occurrence, or it will be barred. Violations of these Terms,
particularly unauthorized use of the Site or disclosure of
Confidential Information, may cause irreparable harm to the Company.
In such cases, CYBER SPHERE is entitled to seek injunctive relief in
addition to other available legal remedies.
2.Rights of Third Parties and Enforcement
The Company's licensors and contractors are considered
third-party beneficiaries of certain provisions within these Terms
of Use, particularly those related to disclaimers, warranties, and
liability limitations. They hold the right to directly enforce
applicable terms, representations, warranties, and obligations
against you. If any provision of these Terms is deemed
unenforceable, it will be adjusted to reflect the original intent as
closely as possible, while the remaining terms will continue to be
valid.
3.Survival of Terms and Waivers
The sections concerning intellectual property protection,
liability limitations, warranty disclaimers, choice of law, binding
arbitration, and indemnification will survive the termination of
these Terms of Use. The Company's failure to strictly enforce any
provision of these Terms shall not be considered a waiver of its
right to enforce it in the future. Additionally, neither the course
of conduct between you and the Company nor any trade practices will
modify these Terms of Use.
D.GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.